Smart Start Radio: Fuel for the Purpose Generation of Meeting Planners
Smart Meetings' award winning podcast tackles issues from Gen Z Digital Dreamers to Millennial Masters and Boomer Bosses, we all have something to learn and teach each other. Smart Start Radio host Eming Piansay leads critical conversations to facilitate elevating experiences. From engagement to entrepreneurship and empathy, this series is dedicated to the continuing education of event professionals looking to get a leg up on the latest trends, along with two hospitality writers on the journey themselves.
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Smart Start Radio: Fuel for the Purpose Generation of Meeting Planners
Coffee Chat: Designing Events Around Energy, Not Just Agendas
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In this Smart Start Radio: Coffee Chat episode, host Eming Piansay breaks down the concept of chronodiversity and explains how understanding human energy patterns could change how planners design event agendas.
Inspired by a story on SmartMeetings.com, this episode explores simple ways to create schedules that support engagement, learning and attendee well-being.
Read the original story here: https://www.smartmeetings.com/meeting-planning/178790/chronodiversity-the-next-frontier-in-event-design
Leave us a message on our Smart Start Radio Listener Line: https://www.speakpipe.com/SmartStartRadio
Eming Piansay
If you've ever looked at your event agenda and realized you scheduled your most complex, heavy-hitting keynote immediately after a massive carb-heavy networking lunch and thought to yourself, “Wow, no one is going to be awake for this,” you are definitely not alone.
Today we're talking about why planners may need to stop optimizing agendas just for efficiency and start optimizing them for human performance.
Welcome back to a new edition of Coffee Chat. I'm your host in the booth, Eming Piansay. Time to grab your coffee, your matcha, your water or whatever is getting you through planning season right now.
Before we get into anything, I want to mention that Smart Start Radio now has a call-in line. If you want to leave a voice message for us with comments or questions, you might hear it on the show. Head down to the show notes, you'll find the link right there, and you can leave us a message letting us know what you think or what you think we should be talking about.
For today's episode, we're pulling inspiration from a story on SmartMeetings.com called “Chronodiversity: The Next Frontier in Event Design.” We're focusing on a concept that completely reframes how we build our run of show.
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We talk a lot about neurodiversity and inclusion, but chronodiversity is the idea that people have completely different biological rhythms and optimal times for focus, creativity and cognitive performance.
We're going to translate this concept into three practical shifts you can think about when planning your next event.
So what's the vibe right now?
Traditional event schedules are efficient, but they assume everyone's brain works exactly the same way. And that's definitely not true.
I know I'm definitely not a morning person, but often I'm at events that require me to be up at six, seven or eight depending on the schedule. So I adjust my schedule to the event schedule, which is pretty normal, or at least that's the expectation.
The article points out that most meetings are built strictly around logistics. Whether rooms are available, food and beverage requirements, AV load-in times. We treat time like a fixed container to stuff content into.
Early morning keynotes.
Midday sessions stacked right on top of lunch.
Networking events layered onto an already exhausting day of processing and thinking.
And here's the tension.
Every meeting professional wants high engagement. You want people to learn and connect. But you also have a job to do and you're bound by hotel contracts and catering windows.
So let's get into it.
How do we design intelligent time without blowing up the budget or the contract?
Three shifts to keep in mind.
Shift One: Stop Assuming One Format Fits All Energy Levels
The article on Smart Meetings challenges us to rethink how we schedule blocks of time.
Some people are highly focused in the morning. Not me, but some people. Others need quiet processing time to take in information. That one is definitely me. And some people thrive in active discussions.
When we design one rigid schedule for everyone, like putting every single attendee in a lecture hall at 10 a.m., we unintentionally privilege certain rhythms while sidelining others.
So what can you do?
Offer format variety within the same time block.
Instead of one format per hour, provide different options.
You could have:
- A lecture-based session
- A discussion workshop
- A hands-on experimental format
Attendees can choose how they engage based on their energy level at that specific moment.
Personalization is what modern attendees expect. When people feel like they have control over their day instead of attending sessions out of obligation, that changes the overall experience and the ROI of the event.
Instead of focusing 500 people into a single lecture format at 2 p.m., you can offer three tracks: listening, discussion or hands-on participation. Attendees can self-select based on their energy levels.
Shift Two: Engagement Is Not Just About Content, It's About Timing
Event professionals invest a lot of energy into curating strong speakers.
But the article points out a harsh truth.
If you schedule your most complex content at the point of highest attendee fatigue, it will fall flat.
This shifts the planning question from “What fits in this time slot?” to “When are attendees most capable of deep engagement?”
That is a lot to ask because people function differently throughout the day.
But there are practical adjustments you can make.
Schedule your high-cognitive content during peak focus windows, which are often mid-morning.
Use post-lunch hours for interactive, movement-based or applied sessions rather than passive listening.
And build intentional reset moments into the schedule. Not just a quick coffee dash, but actual transitions that allow brains to recalibrate.
You've been information-dumping on attendees for an hour and a half. It helps to give people time to breathe, refocus and decide how they want to engage next.
Instead of stacking dense sessions back to back, you can move heavy presentations into that 10 a.m. focus window and use the 2 p.m. slot for interactive workshops to combat the post-lunch slump.
Shift Three: Not All Value Has to Happen Inside the Ballroom
Let's be realistic. We are bound by venue time blocks and budgets. That's unavoidable.
We can't magically add six hours to the day, even though some planners might wish we could.
But the article reminds us that we can extend the learning window outside of contracted event hours.
This is where planners win or lose the battle against cognitive overload.
You don't win by cramming more into the live agenda.
You win by distributing the load.
Use pre-event briefings, post-event modules or on-demand recordings so attendees can engage with content when their focus is strongest.
If a speaker has a lot of heavy background data, send it out as a 15-minute pre-event video. Then use the live session for application and Q&A.
This reduces the pressure on the live agenda and often increases the perceived value of the event.
Rapid-Fire Review
Here are three questions you can run this week when reviewing your next event agenda.
1. Where is your highest cognitive load?
Are you asking attendees to absorb dense information at 3:30 p.m.? If so, you might want to reconsider.
2. Do you offer parallel learning formats?
Can attendees choose between passive listening, active discussion or quiet processing?
3. What content can move outside the ballroom?
What could shift to a pre-event briefing or post-event module?
Here’s a bonus tip.
Treat your agenda design as research.
Look at your past event-app engagement and session feedback. What time blocks consistently underperform? When did engagement spike?
Use that data to design evidence-informed schedules.
Three Key Takeaways
- Time is a design variable. Focus on energy flow, not just logistics. Match cognitive load to peak attention windows.
- Choice honors rhythm. Give attendees multiple ways to engage—listening, doing or discussing within the same time block.
- The event doesn't end at the ballroom doors. Extend the learning window with pre- and post-event content.
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I hope that was helpful.
Once again, if you want to leave us a message, the listener voicemail link is in the show notes.
Thanks for joining me for this episode of Smart Start Radio Coffee Chat, and I’ll see you next time.